GoAir to shift operations from GVK CSIA Terminal 1B to Terminal 1A from July 1
GoAir to shift operations from GVK
CSIA Terminal 1B to Terminal 1A from July 1
Shift to create enhanced
passenger satisfaction with quicker turnaround time from check-in to boarding
Mumbai,
July 1st, 2013:
GVK CSIA announced today that GoAir has moved its operations from Terminal 1B
to Terminal 1A at the Chhatrapati Shivaji International Airport (Mumbai Domestic
Airport) with effect from today July 1st,
2013. GoAir currently operates 360 movements per week from Mumbai. A
dedicated aisle of check-in counters at terminal 1A is now available for GoAir
passengers. The airline will be also moving its ticketing
office to the new premise.
GoAir passengers have been adequately
informed about this change through personalized communication and advertising. CSIA
GVK on its part will also inform all its passengers through signage, website,
social media and other communication material at various passenger touch points
across the airport. Information about the shift will also be disseminated to
all taxi and auto drivers operating from the airport. For passengers who
erroneously reach Terminal 1B, GoAir and GVK-CSIA staff is available to assist
and a special coach service has been organized to drop them at Terminal 1A.
GVK-CSIA and GoAir staff will be at hand to assist passengers and ensure a
smooth transition to terminal 1A.
Commenting on the development, Mr. Rajeev Jain, CEO, Mumbai International
Airport Pvt. Ltd. said, “Being one of the busiest airports in the country,
we always strive to make the passenger travel experience seamless and
convenient. This development will certainly bring enhanced efficiency in
managing passengers traveling at GVK CSIA as it would significantly reduce
passenger processing time at terminal 1B.”
Mr. Giorgio
DeRoni, CEO, GoAir said, “GoAir
passengers can now expect quick turnaround time from check-in to boarding
considering that Terminal 1A will now cater to passengers of only two airlines.
This will give our passengers a better experience as Terminal 1A is well
equipped with passenger amenities. With the large passenger numbers that Mumbai
Airport caters to, this Terminal change will offer a significant advantage with
lesser crowd and fewer queues. At GoAir,
it is always our endeavour to provide the best fares, convenient flight options
and a good experience to our customers who are always on the lookout for new
and affordable alternatives.”
About GVK MIAL
Mumbai
International Airport Pvt. Ltd. (MIAL) is a joint venture between the GVK led
consortium and Airports Authority of India. MIAL was awarded the mandate of
modernizing, upgrading and expanding Chhatrapati Shivaji International Airport
(CSIA) in May 2006. CSIA catered to 30.75 million passengers and 657469 tonnes
of cargo in FY 2012. MIAL’s vision is to transform CSIA into one of the world’s
best airports that consistently delights customers and to be the pride of
Mumbai.
About GoAir
Launched
in November 2005, Go Airlines (India) Ltd. is the aviation foray of the Wadia
Group and currently operates across 21 cities in India including Ahmedabad,
Bagdogra, Bengaluru, Chandigarh, Chennai, Delhi, Goa, Guwahati, Jaipur, Jammu,
Kochi, Kolkata, Leh, Lucknow, Mumbai, Nagpur, Patna, Port Blair, Pune, Ranchi
and Srinagar offering more than 750 flights and over 2,000 connections weekly.
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